Ecoyarns has seen several homes in its 9 years. It's lived in Budgewoi on the Central Coast then up to Newcastle, and now it's in chilly Canberra, rubbing shoulders with politicians. Well, not quite. But our former Prime Minister knits, so there is a super slim possibility that a politician might be wearing a scarf made from an Ecoyarns yarn! What a funny thought.
It's been a busy few months for us. Richard and I moved our young family to Canberra for personal reasons, and a week later we took over Ecoyarns officially. It was a lot to take on, unpacking our personal belongings and the shop stock simultaneously, while keeping the business running. There was a lot of "what was I thinking?!" kind of moments.
We had an extra pair of hands to help with the move and he flew in from Singapore! Thank you to my brother, Hakiim, for his tireless effort.
I'm happy to say we have overcome the dip and are settling in nicely in our new home and roles. We're pretty dang proud of ourselves to say the least. So what does it mean to our customers? Firstly, we are now shipping orders in 1 to 3 business days. There is nothing stopping us from sending off these lovely yarn and fibres to their new homes pronto.
Secondly, most parcels are being dropped off at the Canberra GPO and that means you will get your fluff mail even quicker!
Lastly, we are very focused on the business. We are going through everything with a fine tooth comb so as to improve your shopping experience. If you notice something not right on the website, email us at firstname.lastname@example.org. Help us help you shop. We want your online shopping experience with us to be enjoyable.
Our in-house technical and financial expert, Richard aka Mr Ecoyarns; From fixing web servers to setting up complicated ball winders, he's the man!